1. What products does Jassourco offer?
Jassourco specializes in premium furniture, stylish home decor, and modern lighting solutions for every room of your home. From luxurious living room furniture to elegant ceiling lights, we provide the perfect pieces to transform your living space.
2. Does Jassourco deliver outside of Lebanon?
Currently, Jassourco offers nationwide delivery across all of Lebanon. While international shipping is not available at this time, we strive to bring quality furniture and decor to every Lebanese home.
3. What payment methods can I use at Jassourco?
We offer Cash on Delivery (COD) as a secure and convenient payment method. Simply pay when your order arrives at your door, ensuring a safe and hassle-free transaction.
4. How can I track my order from Jassourco?
Once your order has been dispatched, you will receive tracking details via email or phone. Our delivery team will also contact you to confirm the date and time of delivery.
5. Does Jassourco accept returns?
We do not accept returns on purchased items. However, if there is a problem with your product, we are committed to providing solutions. Our team will assess and help fix any issues with your order. Electric fireplaces come with a 1-year guarantee for your peace of mind.
6. What should I do if my item is damaged during delivery?
If you receive a damaged item, please contact Jassourco immediately. Our customer service team will investigate the issue and arrange for a replacement or resolution as quickly as possible.
7. Can I customize my furniture or home decor with Jassourco?
Currently, Jassourco offers a wide selection of ready-made furniture and lighting. Customization may be available for certain products. Contact us to discuss personalized design options and requirements.
8. How long does delivery take?
Delivery times vary based on your location and product availability. Typically, orders are delivered within a few days. For more precise delivery estimates, please refer to your order confirmation or contact our team directly.
9. How can I contact Jassourco customer support?
Our customer service team is here to help! You can reach us at:
- Email: info@jassourco.com
- Phone:
- +961 71678008
- +961 71463456
- +961 03412872
10. Is there a warranty on your products?
Yes, Jassourco offers a 1-year guarantee on electric fireplaces. Warranty coverage for other products may vary. Please refer to the product description or contact our team for specific warranty details.